
About the Program: Today's marketplace isn't simply about 'hiring' someone to get the job done; it is about on-boarding people who have the right skills, the right attitude and the right fit for your organization, who you intend to train and nurture. This program looks at all aspects of the hiring process beginning with how to create an environment where people want to work and where all of your constituents (from customers to employees, competitors, supplier and all of your communities) see the Corporate Identity or your Brand, clearly and consistently. We will explore how your corporate identity inspires candidates to want to join your team and how you can hire the best. We will examine how you source candidates, how to interview, and then how to select and build a loyal and engaged workforce. In doing so, you will learn why selection may be counterintuitive and how the right skills in the interview experience, including non-verbal communication, provide the keys to success. Once on board, the components of culture, retention and linkages between training and retaining high-quality people become key. Lastly, employee appraisal and turnover will be discussed with an eye toward building and maintaining a powerful, winning organization. Overall, participants will learn how selecting and retaining the right workforce creates competitive advantage and reliable profit.