Upcoming Events

Leadership
Breakfast Series

 21st Century Challenges
May 10, 2007, 7:30-9:00 a.m.

Identify winning strategies in the new landscape of global competitive advantage.
Instructor: Will Marshall.

Assessment Center for
Professional Development

Coming this Fall
Explore a new way to assess your skills and to prepare for career advancement opportunities. Identify and measure the skills required to lead and execute organizational responsibilities effectively.
Special offer for HR generalists.

Project Management for
the Construction Industry

Coming this Fall
Master the skills for consistent and accurate performance on construction projects. Designed for individuals at all levels in the construction industry who require project management skills to be highly effective in their work.

Professional Education
Iacocca Institute
Lehigh University
111 Research Drive
Bethlehem, PA 18015
610.758.5664
www.iacocca-lehigh.org
professionaleducation@lehigh.edu

Assessment Centers as a Tool:
Developing a Strong Workforce
   
Dr. William Bommer, President, Academic Behavior Assessment

It is important to note that the term assessment center does not refer to a physical place. Rather, it describes an approach to development. Assessment centers usually involve the participants completing a series of activity exercises based upon duties associated with a specific job. In some cases, however, the exercises can be based on more general criteria if the goal is not to predict job performance, but rather to provide feedback regarding a participant's skill level. Common skills assessed for development include planning and organizing, communication, initiative, decision-making, and teamwork.  

An important shift has been occurring over the last dozen or so years. Traditionally, assessment centers were used almost exclusively for pure evaluative reasons. From an evaluative viewpoint, assessment centers were seen as a powerful tool for picking people capable of performing a job well. When used for evaluative purposes, the end product was traditionally a yes/no decision (e.g., hire/don't hire, promote/ don't promote). As a result, very little attention was given to feedback and to skill development because the purpose was organizationally driven and not particularly participant-driven.  

Recently there has been a shift in thinking away from this traditional view of an assessment center to one that stresses development. A consequence of this is that today it is somewhat rare to come across an assessment center that does not have at least some developmental aspect to it. These more developmental assessment centers strive to provide objective assessments of a participant's behavior and then to provide
them with a framework for developing their skills in the future.  

Some very important characteristics of developmental assessment centers are that they:
•  do not have a pass/fail criteria
•  are geared towards developing the individual
•  address longer term needs
•  do not rate performance through internal but rather external, unbiased assessors
•  have a greater emphasis placed on self-assessment
•  are geared to meet needs of the individual as well as the organization
•  place emphasis on developmental feedback and follow up with little
•  or no selection function
•  give feedback quickly  

Assessment development tools make the work of the organizational training professional easier. Corporations benefit by identifying key areas where their workforce training dollars may be focused, by selecting pre-qualified and specific training for their employees, and by receiving a higher rate of return on invested training dollars focused on identified needs.  

Iacocca Institute will be offering New for Fall 2007: the Assessment Center for Professional Development. For information on how this tool and how you may benefit from it visit http://www.iacocca-lehigh.org/exec/assessment/index.shtml.