
Overview:
Want to know what motivates your people? It’s as simple as asking. But what are the right questions to ask so you’ll get real feedback? And how to do so without prying or putting your people on the defensive? Research shows that 80% of the time people are NOT telling us what is on their minds. Perhaps some tell us what we want to hear and not necessarily what we need to know. The result? Information gets distorted. Communication channels are blocked. Productivity falters. Join Paul Cherry and Patrick Connor, Senior Partners at Performance Based Results, a leading international sales and leadership training organization, as they share with you proven strategies to discover what makes your people tick, foster an environment of collaboration, confront the tough stuff before it festers, and get everyone to develop a customer focused mindset.